Last Updated: September 2026

PEP-Me ("PEP-Me", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with the PEP-Me website.

PEP-Me operates in South Africa and processes personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

1. Information We Collect
 

Depending on how you interact with our website, we may collect personal information such as:

• Your name

• Email address

• Telephone or mobile number

• Information you voluntarily provide when contacting us

• Technical information such as IP address, browser type, device information, and website usage information

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
 

Please do not submit sensitive medical or health information through the website unless it is necessary for your enquiry.
 

2. How We Use Your Information
 

We may use your personal information to:
 

• Respond to enquiries and requests

• Communicate with you

• Provide information you have requested

• Operate, maintain, and improve our website

• Maintain website security

• Prevent fraud, misuse, or unlawful activity

• Comply with applicable legal and regulatory requirements
   

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by law.
 

3. Website Analytics and Cookies
 

Our website may use cookies or similar technologies to support website functionality, security, analytics, or user experience.
 

Where applicable, technical information about your visit may be collected automatically.
 

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
 

If we use third-party analytics or similar services, those providers may process information in accordance with their own privacy policies.
 

4. Sharing of Personal Information
 

PEP-Me does not sell your personal information.
 

We may share personal information where reasonably necessary with service providers who assist us in operating the website, professional advisers, regulatory or law-enforcement authorities where legally required, or other parties where you have provided appropriate consent.
 

We take reasonable steps to ensure that third parties who process personal information on our behalf maintain appropriate safeguards.
 

5. Security
 

PEP-Me takes reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access, disclosure, alteration, or unlawful processing.
 

However, no method of electronic transmission or storage can be guaranteed to be completely secure.
 

6. Retention
 

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.
 

When information is no longer required, reasonable steps will be taken to securely delete, destroy, or de-identify it where appropriate.
 

7. Your Rights
 

Subject to applicable law, you may have the right to:
 

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion where legally permissible

• Object to certain processing of your information

• Withdraw consent where processing is based on consent

• Object to direct marketing

• Lodge a complaint regarding the handling of your personal information
   

Requests may be submitted using the contact details below. We may need to verify your identity before processing certain requests.
 

8. Third-Party Websites
 

Our website may contain links to third-party websites, scientific publications, or other external resources.
 

PEP-Me is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
 

9. Children's Privacy
 

The PEP-Me website is intended for persons aged 18 years and older.
 

We do not knowingly collect personal information from children through this website.
 

10. Changes to This Privacy Policy
 

PEP-Me may update this Privacy Policy from time to time.
 

Any updated version will be published on this website with a revised "Last Updated" date.
 

11. Complaints
 

If you have a concern about how your personal information has been handled, please contact PEP-Me so that we can investigate and attempt to resolve the matter.
 

12. Contact Us
 

PEP-Me
Johannesburg, South Africa

Email: pepmeeast@gmail.com
Telephone: 060 988 9649

 

IMPORTANT PRIVACY NOTICE:

PEP-Me respects your privacy and is committed to protecting your personal information.
 

Personal information collected through this website will be processed for lawful and legitimate purposes in accordance with applicable South African privacy legislation, including POPIA.
 

PEP-Me does not sell personal information.